The unwritten contract we have with every person we meet…expectations. The clearly defined and communicated outcome that is becomes mutually agreed upon, that specifically contributes to the success of the organization. How many of you have felt burned out at a job before?  Studies done by Gallup concluded that 67% of American employees experience burnout…

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We have something wonderful in common, and it can be the most powerful part of cultural onboarding: We are all human. I want to start a conversation about what that means and how we can leverage it for growth instead of fearing it for failure.  Historically, we have wanted people to be less human and…

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I have lived in, and survived, many storms in life, like waves crashing on the shore, one followed by the next…as I’m sure you have…and I have learned to live the wisdom that an old Hopi man named Gene Crow gave me when I was a boy. Gene Crow meant the world to my grandpa,…

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If you are a leader, I want to ask you to take a moment before proceeding to close your eyes, and imagine the face of every single person who you are responsible for leading.  Look into their eyes, listen to their voice, and imagine their responsibilities. Done? What is the one thing that they all have…

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[I’m writing this to get it out, because I have to. I do hope that Will’s story adds value to you, as it does daily to me.] Without a doubt, February is the hardest month for my wife and I. It is also the month in which servant leadership became more than a regurgitated definition.…

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